RENTING AND CANCELATION CONDITIONS

In case of renting, you should send us the information we need to elaborate an estimation: full
name of all the students, age, place where the activity will be hold, week when the activity will be
done, turn desired (10:00, 12:00, 16:00 o 18:00), contact person, email and telephone number.
With this information we elaborate the estimation which will be send to you depending of the
availability. You can consult our 15% of discount for reservation in advance. Once the estimation
arrived, a pre-reservation is hold during 10 days if it is before 15th may, and 5 days if it is after this
date.
The reservation is completed once we receive de deposit of 20% from the total amount of the
estimation.
If we do not receive the 20% from the total amount, the pre-reservation will be canceled and the
availability will not be guaranteed, even though the deposit is done after out of time.
For the deposit, please attache the estimation number in the subject, and send it to
kanela@kanela.net in order to complete the reservation.
Te price includes activities, lifejacket, use of sports facilities and RC insurance.
Reservation: deposit of 20% of the activity in the bank account.
CANCELATION BY THE CLIENT
More than 15 days in advanced: 5% cost
Between 5 and 10 days: 10% of cost
Before 5 days in advanced: 20% of cost
A total refund will be given in case of fiscal problem or accident which should be properly
documented.
CANCELATION BY THE SAILING SCHOOL
In case of cancelation because of adversed climatic conditions or unexpected problem on the
equipment, an alternative date will be tried to find.
In case of not finding an alternative date by one of the parties, a proportional amount will be return.